Gerber Collision & Glass

Yes JoCo Political Committee a month ago

This business was very customer friendly from the first moment I called them, to waiting for me to arrive after I had a very long wait for a tow truck, to the excellent work and communication to fix my car.

Jonathan McPherson 2 months ago

Very informative, kept me well informed, loved the text message updates to keep me informed on the status of the repair. Friendly service and knowledgeable staff, this is the second time we have had to take a vehicle for repair work and we have been very satisfied with the work. Highly recommended

Mark R 3 months ago

Gerber of Champaign, IL did a great job completing minor body repairs around my entire car, including replacement of my front bumper cover. There was an unforeseen issue that they readily resolved while working on my car, they resolved the issue, and stayed on schedule. My car looks great once again. Thank you Gerber of Champaign, IL.

Brooks Osmundson 5 months ago

State Farm insisted I use Gerber as they are a Select Service Vendor for repairs. They ordered damaged parts, lost parts of my vehicle unrelated to the damaged repairs (a gust of wind apparently blew away some trim pieces), and attempted to return my vehicle still damaged - as the radio/back up camera is now inoperative. I have proof through phone logs and Spotify that it was not only operational at the time of impact…but I even used my car’s Bluetooth to call 911. Shop manager Karen has changed her story several times not only on the phone with me but to State Farm as well. Instead of filing for supplemental damages or stating that Gerber is unable to perform such repairs she’s chosen the “pass the buck” method of resolution and tried to get me to accept my vehicle while still damaged. I have already filed a complaint based on their negligence and labor errors to State Farm directly and will file complaints with the Better Business Bureau and all the other agencies related to ensure no one else has to be a victim of their incompetence. All that being said the actual mechanic Ryan that performed the body work that was completed did an excellent job. It is simply unfortunate th

Mackenzie C 6 months ago

I had a wonderful experience witb Gerber Collision! I brought my car in after hitting a deer and my car was a mangled mess. Now that i have my car back, and have been driving it for a few weeks, i can confidently say you truly cannot even tell i hit a deer. They did a great job and their customer service is wonderful. Their communication is wonderful. I am over all very pleased!